Terms and Conditions

1. Store information

Rosmar is an online pajama store operated by Ana María Ortiz, based in Pitalito, Huila, Colombia.

For inquiries, requests, or complaints, users may contact contacto@pijamasrosmar.us .

2. Acceptance of the terms

By using this website or making a purchase, users acknowledge that they have read and accepted these terms, along with Rosmar’s published shipping, promotional, privacy, and return policies.

3. Product information

Rosmar strives to clearly present the features, materials, sizes, colors, prices, and availability of its products.

Colors may vary slightly due to photographic lighting or the customer’s screen settings.

Before confirming a purchase, customers should review the product description and the available size guide.

4. Prices

The applicable prices are those displayed on the website when the order is confirmed. Rosmar may change its prices and products without prior notice, without affecting purchases that have already been confirmed.

Shipping costs will be displayed or communicated separately and are payable by the customer.

5. Orders and availability

All orders are subject to payment confirmation and stock availability.

If a product becomes unavailable after a purchase has been made, Rosmar will contact the customer to offer an exchange, store credit, or a refund of the amount paid, as appropriate.

6. Payment processing

Electronic payments are processed by external service providers and financial institutions, which are responsible for the authorization, rejection, security, and technical processing of transactions under their own terms.

Rosmar does not control the approval or rejection decisions made by these entities but will address requests directly related to the order.

7. Proper use of the website

Users agree to use the website lawfully and to provide accurate, complete, and up-to-date information during the purchase process.

Attempts to compromise the website’s security, place fraudulent orders, use false information, or access restricted areas without authorization are prohibited.

8. Intellectual property

Photographs, text, designs, logos, graphics, and other content published on pijamasrosmar.us belong to Rosmar or are used with the appropriate authorization.

They may not be copied, modified, distributed, or used for commercial purposes without prior authorization.

9. Changes to these terms

Rosmar may update these terms to reflect commercial, operational, or regulatory changes. The version applicable to each purchase will be the one published when the order is confirmed.

10. Governing law

The relationship between Rosmar and its customers is governed by the laws of the Republic of Colombia, particularly consumer protection and e-commerce regulations.